Letter of Thank You and Appreciation – Linda W
A HUGE THANK’S to my Attorney, Brandi Schueler! I began the arduous task of looking for a Lemon Law Attorney. Making dozens of calls, chatting in forums, online searches and filling out forms to ‘get in the door’ to tell my story had me unbelievable frustrated! I spoke to at least 13 or more Lawyers who gave me the run around about my case, asked questions, but really didn’t listen to the two year journey of frustrations I have had. I purchased a Lemon (with over 26 recalls and counting) a brand NEW truck from a top three US Manufacturer, who couldn’t repair it. The Manufacturer and Dealer was so awful I would be in tears nearly daily, I had to buy a used truck to drive after being without one for 8 months, through a winter, in a remote part of the Forest two hours from town while my NEW one sat in the shop 2 years.
I had lawyers tell me I definitely had a great case, and to call me when my truck was ‘fixed’ and I had it back. One fateful day I had received an email from an Attorney, Brandi S. who was following up calls. I had spoke to someone in their office before, but was on a back burner. Brandi asked me to tell her the specifics of my case, in which I did, for an hour and embarrassingly enough, through tears. I had had an awful time moving to a new state during COVID, buying a NEW truck so I would feel safe driving long distances remotely, and to be close to my Dad, who passed away in this process. Only to be stranded with no vehicle, stuck beside the road with no heat overnight in a snowstorm and no cell signal, renting cars at my expense for warranty and recall items... I wont go on, but it was a TOTAL UNIMAGINABLE 100% true living nightmare!
Brandi listened intently to my plight, took notes, asking more specific questions and dates, but more importantly she HEARD ME, not only with her Lawyer ears, but with her HUMAN, compassionate heart. She spoke to me in terms I could understand, took the time to invest not only in my case, but in me as a person. Regularly following up, checking in. As my case progressed Brandi contacted me, gave me the specific information, offered her legal advice/opinion on the offer, sometimes saying, "this part is great but this part of the offer the Plaintiff needs to do better or different at." Though her fees (K&M) were flat, she went above and beyond with the gift of her time and attention. Breaking down ALL the numbers and different offers I was presented, how each would benefit me, (multiple times and counters) always putting MY best interest first.
It is with a smiling heart that I say I have Settled my case! Something I could not have done without my Attorney, Brandi Schueler walking with me through this. I was seen, heard and defended staunchly by someone who truly had my back, and I FELT it! Being in the Military and serving overseas, having a Battle Buddy you can truly TRUST and count on can be the difference in life or death. As was this situation to me, as it had taken an emotional and financial toll. Brandi has been a TRUE BATTLE BUDDY and carried me through this war, when I didn’t have the strength to fight any longer.
It has been an honor to lean on this Intelligent Superwoman and I would choose Her again, every time, to go to battle for me. I highly recommend and trust this Attorney, and you will be in the best negotiating position if you get to work with her on your side!