Tesla is recalling 134,951 vehicles that include faulty touchscreen displays, which may impact the safety of drivers and passengers. Display screen failures could cause the loss of rear-view or backup camera image and exterior turn-signal lighting. Windshield defogging and defrosting system functionality may also be impacted by display failures.
As a work-around for this issue, vehicle owners should perform manual shoulder checks and utilize the vehicle’s mirrors. In the case of defogging and defrosting system failure caused by this issue, manual clearing will need to be conducted.
Which Models Are Affected?
- 2012-2018 Model S
- 2016-2018 Model X
To verify if your vehicle is impacted by this recall, you can contact Tesla’s customer service or visit the NHTSA website and enter your 17-digit VIN number to view outstanding recalls for your vehicle.
A Formal Request From the NHTSA Triggered This Recall
The issue was declared by the National Highway Traffic Safety Administration (NHTSA) in a formal letter to the automaker in January 2021, along with a request that a recall be implemented. The formal letter sent by the NHTSA is unusual, as automakers generally implement fixes before such a request is necessary.
The NHTSA reports that it reviewed 12,523 claims and complaints during its probe into the issue. Some of these complaints alleged that Tesla required vehicle owners whose warranty had expired to pay for the price of the unit. Since then, Tesla has committed to replacing the defective parts and offering reimbursements to those who previously covered the cost of repairs.
Contact Our Lemon Lawyers
If you are the owner of a premium vehicle, it’s understandable that you would expect all features to be thoroughly tuned for performance and safety. At the Krohn & Moss, Ltd. Consumer Law Center®, we have helped resolve over 45,000 Lemon Law cases nationwide. We can help you understand your rights. Contact us today to schedule a free case review with a member of our legal team: 1-866-388-8290.