Filing a Lemon Law claim in Texas is fairly straightforward when you have an experienced attorney in your corner. Our team at Krohn & Moss, Ltd. Consumer Law Center® can assist you with every step of the process, from gathering evidence to providing written notice of the defect to the manufacturer and ultimately taking your case to trial. Although, more than 99% of our cases settle without going to trial.
For those who prefer to represent themselves, let’s walk through the process of filing a claim from beginning to end. Before you can file a claim, you need to provide the manufacturer with written notice of the defect via certified mail, which we can handle on your behalf.
Next, you’ll need to provide the manufacturer with one final chance to repair the vehicle. With this in mind, we recommend sending written notice after a single failed repair attempt for safety issues or after three such attempts for less serious defects.
When this final repair attempt fails to solve the problem, you must then present your case to the Texas DMV. Their staff case advisor will review your claim and attempt to resolve the matter via mediation between you and the manufacturer. If mediation fails to solve the problem, you will be assigned a hearing date for your case.
During the hearing, both you and the manufacturer will present your cases to the hearing examiner. After doing so, the examiner has 60 days to issue their ruling. If either party is dissatisfied with the outcome, they may file a motion for a rehearing with the Texas DMV. And, if the rehearing proves similarly dissatisfying, you may appeal the decision with a state, district, or appellate court.
As you can see, the law does ask Texans to jump through a few hoops before they can collect the compensation they deserve. But with an experienced Texas Lemon Law attorney in your corner, the process is far less complicated than the preceding paragraphs make it out to be.
In most cases, all we need from you is your vehicle’s repair history and any sales or warranty documentation you have. And, if you don’t have access to such records, we can usually obtain them on your behalf. So, rather than fighting a giant corporation’s legal team by yourself, reach out to us today for a free case review so we can help you collect the compensation you’re owed.