On February 15, 2012, Porsche Cars North America (“Porsche“) issued a recall affecting 20,278 Porsche Cayennes. The headlights on the affected 2011 and 2012 models may become loose and detached when driving, which according to the National Highway Traffic Safety Administration (“NHTSA“), “could lead to the loss of visibility and an increased risk of a crash.”
According to the recall notice, owners of the affected vehicles should take their vehicles to any Porsche dealer, which will replace the headlight locking assembly free of charge. For further information you can contact the NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 (reference recall campaign number 12V065000) or call Porsche on 1-800-767-7243.
This latest recall notice is a distinct example of how on occasion, automobile manufacturers will fall short of the quality standards they set when designing and manufacturing new vehicles. While virtually every manufacturer makes strives to make the finest vehicle on the road, there are times when a certain percentage of these vehicles will have defects that simply cannot be repaired, thus, rendering the vehicle a “lemon.”
As car purchasers invest a tremendous amount of money to buy a vehicle, they have a right to expect a vehicle that will give them a hassle-free experience and unsurpassed driving pleasure. Unfortunately, when a car troubles its owner with repeat trips to the repair facility or whose individual problems are significant, the car can be considered a lemon. When this occurs, car owners have recourse as federal and state lemon laws provide protection to purchasers and lessees of automobiles who happen to find themselves stuck with a lemon. These laws generally allow the owners and lessees of lemons to seek a refund for the vehicle, a replacement vehicle, or monetary compensation plus payment of attorney’s fees and costs.