The Texas Department of Transportation’s Motor Vehicle Board and Motor Vehicle Division administer Lemon Law cases in the state. Because of this, the process of filing a Lemon Law claim in Texas is slightly different than doing so in other states.
In Texas, you begin the process by filing your complaint with the DMV. A case advisor from the DMV will then attempt to mediate a resolution between you and the manufacturer. Outside of Texas, this process isn’t typically run by the State. Instead, manufacturers often establish informal dispute resolution procedures, which must conform to specific regulations and be administered by independent third parties.